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02The Decision-to-Done Gap: The Most Expensive Problem in Executive Work
Every consequential call a leader faces has to travel a long way to become real, and most calls do not survive the trip. This essay names the distance they fall into and explains why no category of software has ever been responsible for it.
- Available
- Aug 2026
- Length
- 4,462 words
About this series
For thirty years, executives have absorbed the cost of the decision-to-done gap. Every consequential call a leader faces has to travel first to a clear decision, then all the way to done, and most calls do not survive the trip. Work delegated and quietly never done. Decisions revisited because the reasoning behind them no longer survived. Meetings that started with the leader catching up instead of leading. Priorities slipping under reactive work. Information was not the missing piece. No software was ever responsible for the decisions, commitments, and goals a leader is accountable for. The technology to build that system did not exist until recently. These essays define what it is, what it costs to go without it, and how it works. Published under named founder bylines, against a single editorial discipline, with no paid promotion across the run.